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Maintenance Enquiry
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Click for RMA Terms and Details
The maintenance service is provided for products purchased from JimPower Trading Limited.
Customer should complete the service request form below before sending the goods for repair/replace..
No additional charge is required for products that are sold by JimPower Trading Limited and within specified warranty period.
Warranty period is calculated from the date of invoice of the product. Customer should fill in below form 14 days before expiration of warranty period..
Upon receipt of defected products, JimPower Trading Limited will verify the defected products received match with information on the maintenance request form.
Warranty is VOID under the followings conditions:
Alterations or modification on products
The product is subjected to unusual physical damage.
Damage to the product that is result from accidident, abuse, miuse, natural or personal disaster, or any unauthorized disassembly, repair or modification.
The customer is responsible for returning the defective product at his own expense. Delivery via an insurable courier is recommended. Any unauthorized delivery charges will be billed to customer or shipment will be refused.
 
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* Please input min.ONE product  
01.
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02.
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03.
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05.
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08.
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  Besides online submission,
you can also complete the Downloaded RMA Form and Fax to 27500378.
Tel:
(852) 2750 0348
Fax: (852) 2750 0378.
Email: sales@jimpower.com
 

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